Return policy

FOR RETURNS

For any returns, please contact our customer service:

Tel: +39 3289856655

Email: contact@millesimeparfum.com

Our policy lasts 7 days after receipt of the package. If more than 7 days have passed since receipt, we unfortunately cannot offer a refund or exchange.
To be eligible for return, your item must be unused and in the condition you received it. It must also be in its original packaging.

Once your return is received and inspected, we will email you to let you know that we have received the returned item. We will also let you know if your refund is approved or denied.
If approved, your refund is then processed and your credit card or original payment method is automatically credited within a few days.

Delayed or missing refunds (if applicable)
If you haven't received a refund yet, double-check your bank account first.
If you have completed all these steps and you still have not received your refund, contact us at the following address contact @millesimeparfum.com
Sale or promotional items (if applicable)

Exchanges (if applicable)
We only replace items that are initially defective or damaged. If you need to replace yours with the same item, send us an email to contact@millesimeparfum.com

Shipping costs associated with returning your item are your responsibility. They are not refundable. If you receive a refund, the return shipping cost will be deducted.

Depending on where you live, the time it takes to receive your exchanged product may vary.